Revision date: 26/02/2015

All services provided by MrRapidHost ("MrRapidHost") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless MrRapidHost from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to MrRapidHost' servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

* CPU/Resource intensive Programs

* Denial of Service Attacks

* Hacking/cracking of any kind (This includes exploits)

* Account trading

* Spamming

* Transmission, storage or distribution of any information, data, or material in violation of any law or regulation is prohibited. This included but not limited to: copyrighted material, trademarks, or any other illegal content. Examples: Movies, MP3s, Pirated Software, Hacker Programs, or Warez Sites.

* Warez, image/file dump, mirror, or ad services.

* Sale of controlled substance or online pharmacies.

* Autosurf sites, investment sites, escrow, HYIP, bank debenture programs, or lottery sites.

* Brute force programs, IP scanners, mail bombers, and spam scripts.

* Personal Proxies are allowed.


Resource Usage Limits

To ensure the best performance for all of our customers, we enforce the following limits:

Adult Content

Adult-oriented sites, pornography and sex related content are allowed only on our web hosting and reseller accounts. Child pornography is strictly prohibited.

Traffic Usage
All account plans come with a predetermined amount of traffic allowance. For extra bandwidth you will have to contact sales.

We currently do not allow IRC or IRC bots to be operated on our servers.

Domain Registration/Renewal

If a domain is registered through MrRapidHost the client is responsible for renewing the domain. Domain prices are subject to change.

In order for MrRapidHost to host your domain you must change your domain name servers (DNS) to our DNS. This must be done at your domain registrar. This is not considered a renewal or transfer of your domain. In order for this process to be performed you must contact your domain registrar.

Server Backups

We backup all of our managed services(Managed VPS, and Shared Hosting.). For liability reason we cannot guarantee that your material will be backed up. Therefor please backup your accounts off of our servers. We are not responsible for lost material. If you require your accounts to be backed up we can do so.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of MrRapidHost is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

All sub-networks, distributive hosting sites and dedicated servers of MrRapidHost must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

Payment Policy

Your account will not be activated until we receive your first months payment. Users, will receive invoices that are sent via email approximately two week before they are due. Invoices are to be paid on or by the date on the invoice.

Accounts are suspended after 4 days of overdue invoice, and terminated 20 days after your invoice due date. Late fee of 10% will apply after 1 day of the due date.

By the Account Activation Date of each month, MrRapidHost shall either:

(1) debit the client's credit card (when such information has been provided by the client); or

(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to MrRapidHost by no later than the specified payment due date. MrRapidHost shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

Service Fees
Certain services carry a setup fee charged by MrRapidHost to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to MrRapidHost and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Money back guarantee & refund policy
We offer a 30 day Money back guarantee on shared hosting, and 7 days on virtual private servers.
Refunds: If client has retained the services for one year and has pre-paid MrRapidHost for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.

Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation.

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limitation of Liability
MrRapidHost shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from MrRapidHost ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, MrRapidHost shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of MrRapidHost ' servers. All damages shall be limited to the immediate termination of service.

Violations of these Acceptable Use Policies should be referred to [email protected] All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

MrRapidHost cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by MrRapidHost are resold. Thus, certain equipment, routing, software and programming used by MrRapidHost are not directly owned or written by MrRapidHost. Moreover, MrRapidHost holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as MrRapidHost sees fit.

Account Activation
By activating your account with MrRapidHost, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
MrRapidHost guarantees 99.99% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.

MrRapidHost reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.